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Grievance Redressal

We are committed to resolving investor grievances fairly and promptly. This page explains how to raise a complaint against Gowtham Kumaresh, SEBI Registered Research Analyst, the escalation matrix, and how to escalate to SEBI SCORES 2.0 and the SMART ODR platform.

Last Updated: Oct 2026 · SEBI RA Reg. No. INH000028981 · Resolution within 21 days

Contents

Our Commitment Escalation Matrix How to Raise a Grievance Step 1 — Contact Us Step 2 — SEBI SCORES Step 3 — SMART ODR Working Hours Complaints Data

Please Note: We Capitalize is a brand name and does not represent a separate legal entity. All research services are rendered by Gowtham Kumaresh, SEBI Registered Research Analyst, Registration No. INH000028981.

Investor Grievance Rights

As a SEBI Registered Research Analyst, Gowtham Kumaresh (Brand Name: We Capitalize) is bound by a formal grievance redressal framework under the SEBI (Research Analysts) Regulations, 2014, and the SEBI Master Circular dated February 6, 2026 (Ref: HO/38/12/11(1)2026-MIRSD-POD/I/4360/2026). All complaints must be acknowledged and resolved within 21 days of receipt. Unresolved complaints can be escalated through SEBI SCORES 2.0 and SMART ODR.

Our Commitment

Gowtham Kumaresh is committed to resolving all investor grievances fairly, transparently, and within the timelines prescribed by SEBI. Every complaint received is acknowledged and investigated with the same rigour regardless of its nature or the value of the investor's subscription.

  • All grievances will be acknowledged promptly upon receipt.
  • We aim to resolve all complaints within 21 days from the date of receipt, as mandated by SEBI regulations.
  • If a grievance cannot be resolved within this period, the investor will be informed of the reason for delay and the expected resolution timeline.
  • If unsatisfied with our resolution, investors have the right to escalate to SEBI SCORES 2.0 and, thereafter, to SMART ODR — at no cost to the investor.

Escalation Matrix

The following details are provided to facilitate complainants in approaching the Research Analyst before filing a complaint with SEBI. For more details, refer to the relevant BSE notice.

Escalation contacts — approach in order before filing with SEBI
Designation Contact Person Address Contact No. Email Working Hours
Customer Care N/A N/A N/A N/A N/A
Head of Customer Care N/A N/A N/A N/A N/A
Compliance Officer Gowtham Kumaresh Door No: 3/385/JL, Ward No:3,
Vijayapuram Street,
Chinnakalayamputhur Village,
Palani – 624615, Tamil Nadu
+91 70100 67041 contact@wecapitalize.in or gowthamkr24@gmail.com 10:00 AM – 4:00 PM
(Mon – Fri)
CEO N/A N/A N/A N/A N/A
Principal Officer Gowtham Kumaresh Door No: 3/385/JL, Ward No:3,
Vijayapuram Street,
Chinnakalayamputhur Village,
Palani – 624615, Tamil Nadu
+91 70100 67041 contact@wecapitalize.in or gowthamkr24@gmail.com 10:00 AM – 4:00 PM
(Mon – Fri)

As an individual SEBI Registered Research Analyst, Gowtham Kumaresh serves as both the Compliance Officer and Principal Officer of We Capitalize. The positions of Customer Care, Head of Customer Care, and CEO are not separately designated and are marked N/A accordingly. The above details facilitate complainants to approach the Research Analyst before filing a complaint with SEBI.

How to Raise a Grievance

Grievances should be raised in the order described below. Please approach the Research Analyst directly first — most issues can be resolved promptly at this stage. If unsatisfied, escalate through SEBI SCORES and then SMART ODR.

  1. 1

    Contact Us Directly

    For any grievances, please contact Gowtham Kumaresh, Research Analyst and Compliance Officer of We Capitalize. We aim to resolve all complaints within 21 days from the date of receipt.

    📧

    Grievance Email (Primary)

    contact@wecapitalize.in
    📞

    Phone / WhatsApp

    +91 70100 67041

    Email and WhatsApp messages can be sent at any time. Responses will be provided during the next available business hours — Monday to Friday, 10:00 AM to 4:00 PM. Saturdays, Sundays, national holidays, and public holidays are non-working days.

  2. 2

    SEBI SCORES 2.0

    If your grievance is not resolved satisfactorily within 21 days, you may escalate it to SEBI's SCORES (SEBI Complaints Redress System) platform, or write to any office of SEBI. Complaints on SCORES follow a two-level review — first by the designated body (RAASB), then by SEBI.

    📋

    SCORES Portal

    scores.sebi.gov.in
    📞

    SEBI Toll Free

    1800 266 7575 / 1800 22 7575

    SCORES is also available via mobile app on the App Store and Google Play. Alternatively, you may write directly to any SEBI office or to the Office of Investor Assistance and Education, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

  3. 3

    SMART ODR — Online Dispute Resolution

    If you are unsatisfied with the resolution provided through our direct support or the SEBI SCORES platform, you may access the Online Dispute Resolution (ODR) portal for resolution through online conciliation or arbitration.

    ⚖️

    SMART ODR Portal

    smartodr.in

Working Hours & Availability

We Capitalize is operational on Monday to Friday only. The following days are non-working days on which grievance responses will not be provided:

  • Saturdays and Sundays
  • National holidays declared by the Government of India
  • Public holidays applicable in Tamil Nadu
Working Days Monday to Friday
Working Hours 10:00 AM to 4:00 PM (IST)
Non-Working Days Saturday, Sunday, national holidays, and public holidays
Grievance Email contact@wecapitalize.in Messages accepted 24/7 — responses during working hours
WhatsApp +91 70100 67041 Messages accepted 24/7 — responses during working hours
Resolution Timeline Within 21 days of receipt
21-Day Resolution Commitment

As per SEBI (Research Analysts) Regulations, 2014, the Research Analyst shall resolve grievances within 21 days of receipt. If your complaint is not resolved or you are unsatisfied with the resolution within this period, you have the right to escalate to SEBI SCORES 2.0 at scores.sebi.gov.in and, thereafter, to SMART ODR at smartodr.in .

Monthly Complaints Data

We Capitalize publishes monthly data on investor complaints as required by SEBI Circular No. SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/81, updated by the 7th of every succeeding month.

The latest monthly complaints figures are published on our Complaints Data page and are updated by the 7th of every month. If you wish to file a new complaint, please use the grievance process described above.

Mandatory Risk Disclosure

Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment with BSE and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.

This Grievance Redressal page was last updated in October 2026 and is maintained in accordance with the SEBI (Research Analysts) Regulations, 2014, and the SEBI Master Circular for Research Analysts dated February 6, 2026. It is subject to periodic revision in line with SEBI regulatory updates. We Capitalize — Gowtham Kumaresh, SEBI Registered Research Analyst, Reg. No. INH000028981. For grievances, contact contact@wecapitalize.in.
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